The tracking shows my order was returned.

Modified on Tue, 25 Apr 2023 at 11:16 AM

There are usually 2 common reasons that your package is returned: 


1. Your shipping address is incorrect/insufficient


2. Another reason is that you were not able to collect your package when it was out for delivery, your package would be kept at the local post office for a period of time for pickup before they send it back to the sender. 


Please recheck your shipping address in the confirmation email before reaching out to us:

If the shipping address is correct, please Contact Us for further support.

If the shipping address is incorrect, we request a re-shipping fee to resend your order.

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